After more than 24 hours of silence and 70+ pages of rage in the threadnaught related to CCP's goal to deliver Pay2Win microtransactions, CCP Pann has made a post in General Discussion asking that we bear with CCP while it figures out WTF it's gonna do.

Hi, everyone
Some of you who have been around for a while may remember me. I was the original community manager for EVE. These days, I oversee the PR and Community teams. While most of what I do happens behind the curtains, I am still aware of what’s going on front and center. I would be lying if I said that what’s happening now didn’t make me sad, but I’m not here to ask for your sympathy. To be perfectly honest, I’m here to buy time while we try to sort things out. No sense in lying about it so I'll call a spade a spade.
It’s clear that many of you are angry . There’s a lot happening, things are changing quickly and we haven’t been as forthcoming as you were used to in the past. I’m willing to step out front and take a lot of heat for that since I was the one who made the decision to hold off on responding for a while to see if things cooled down once the new wore off.
I was wrong to do that and I apologize. We should have said something much sooner. We should have done more to address your concerns and be forthcoming, even if we weren’t going to be able to immediately give you all of the answers you were looking for or the answer your questions in ways that will instantly turn those frowns upside down. To be even more candid, I cannot answer all of your questions, either, but I am working with the people who can to start getting those answers for you. Again, I know we’re doing this past the expiration date of your patience but I hope you’ll bear with me.
I know that, with very few exceptions, most of you don’t know me from Adam. I haven’t earned your trust or respect; therefore I have no right to ask anything of you – but I am going to try, anyway. Can I please count on at least some of you to help bring the pitchforks and torches down a few notches?
Like I said, I won’t be able to answer all of your questions tonight, but I promise we’ll start getting some info out tomorrow. As I see it, the chief complaint is regarding the high cost of goods in the Nobel Market. Second, many people are unhappy about the Captain’s Quarters. Third, there are some performance issues with Incarna. I would appreciate it if you would confirm my observations or tell me what I’m missing, but I do ask that you do it in a productive way. I will remove posts without prejudice if they are counterproductive to the conversation I hope to have with you.
If you’ve read this much, thanks for staying with me. If you have something to say, I’d like very much to hear it.
Humbly yours,
~P~

Allow me to re-quote the most important part of the post:

As I see it, the chief complaint is regarding the high cost of goods in the Nobel Market. Second, many people are unhappy about the Captain’s Quarters. Third, there are some performance issues with Incarna.

This is WRONG, and the comments so far on the thread reflect that wrongness.

If the $60 monocles, letdown of the FAMC (Forever Alone Minmatar Closet), performance issues, and game-breaking bugs were all that the community was raging about, do you think that I'd be threatening to leave the game I love? The game that I currently know of no replacement for? Frankly, I wouldn't have given the patch a second thought if that were the case. "Oh, another crappy expansion release." I'd say. "It's hardly the first. They'll fix it up soon."

This is about the promise that you made to us that real-money transactions would be for vanity items ONLY. You started breaking this promise at some point since then, and may have been lying to us from the beginning.

And now you make a post saying you'll address our concerns, and completely ignore the one item that will cause the greatest exodus from your subscriber base. Forgive us the pitchforks, but we're feeling used and betrayed here.

Where's the butterfly effect in this? What's the point of being in a game where the individual's actions matter, if those actions can be counterbalanced by someone willing to open their wallet and have you create something out of thin air?

As for what can be done to restore our trust? I can't speak for everyone, but for me nothing less than a top-down shakedown of your organization will do for me. I'll need a written pledge not to sully the game with Pay2Win MT, and a reiteration of the earlier pledge to introduce MT for vanity items only.

This probably is too much to ask, as it appears that a large part of your business plan now revolves around this suicidal attempt to squeeze more cash out of your subscriber base in exchange for in-game advantages. What I expect you'll do is issue a half-assed "we're sorry you're upset, we promise we'll be careful" non-apology apology. No personnel changes will take place, and the only lesson you'll have learned is that your betrayal of your customers should be more carefully concealed until you decide that you don't need us anymore.

Frankly, I've been depressed since this came to light. Eve was and is the greatest multiplayer game ever produced. There is no place to seek refuge for players who want a true sandbox MMO once you go down this path. I am sure that a large portion of the folks claiming that they will terminate their accounts over this will be unable to resist the draw and come crawling back.

I'm not one of them. Sod the content-poor walking in stations, and the dreadnaught-priced monocles, and the FAMC. They're either fixable or ignorable.

If you do not dramatically reverse course on Pay2Win, I will walk away from this game. I'll be grieving as I do so, but I will walk away.