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This Is Not Right

While CCP are trying to put the magic smoke back in the servers - which apparently are now on a 36-hour downtime instead of a 6-hour downtime - I have been reading the Eve Blog Pack.

Mail Lite over at The Beginnings of Piracy has written about his alliance leader who was permabanned for being associated with another player who was ISK buying:

A few weeks ago Gilgamesh1980 and his other 2 accounts got banned for 14 days for breaking the EULA. When he first started the game he had a RL friend who asked him to put up some hard earned ISK to go towards a POS network in exchange for monthly/quartley payouts down the line.
He missioned, saved and bought a few GTC's to donate to this friend in return for a stable revenue to help him in his EvE career. So far so good. It lasted a 3 year period.
Then one day a few weeks ago he got a message from GM Nova. His accounts had been banned as his 'friend' had been selling and buying ISK for real money out of game. He had also been selling high end items for real life money.
Gilgamesh knew none of this and when he got banned for the 14 days he asked the GM for a full investigation to clear his name. The outcome? Permanent ban of all characters.

So to follow the connections:

  1. Gilgamesh1980 gets ISK from missioning
  2. Gilgamesh1980 buys GTCs with ISK
  3. Gilgamesh1980 donates GTCs to Other Player
  4. GM Nova contacts Gilgamesh1980 and informs him of ban, due to Other Player buying ISK

I'm going to first assume Gilgamesh1980 is totally innocent (or believes he is innocent - no attempted bad behavior). The question that arises here is the EULA and mechanics of "buying GTC with ISK" and "donate GTC to Other Player". Was what was done here a) possible and b) EULA allowed?

All the Eve Online forums are currently down, so I'm linking to this cached copy of the "Secure GTC trade 101 - Updated" thread in the Time Code Bazzar.

Q) What do I do?
A) If you are selling a GTC for isk, you open your account management page;
https://secure.eve-online.com/login.aspx
My account >> Account services >> Securely sell GTCs
# Select the character selling the code (receiving the isk)
# Enter the name of the character you are selling to.
# Enter the code.
# Enter the amount of isk you want to sell the code for.
# Confirm the selection
The seller will see an open sell order in the account management page as well as finished orders.
The buyer should receive an EVE mail detailing the offer. (Could be bugged at the moment) In any case, all the buyer needs to do is log into the account management page and accept the trade. It should be listed under, "Common Tasks." The offer is valid for 48 hours.

This confirms that Gilgamesh1980 could acquire GTCs, by buying them through the Time Code Bazaar - another character sends him the offer and he accepts. So far so good. The next question is about "donate GTC to Other Player". As far as I can tell, there is only a few ways this can happen:

  1. Gilgamesh1980 converts GTC into 2 PLEX via the ESC menu "Convert ETC" button, and then trades/contracts the PLEX directly to Other Player
  2. Gilgamesh1980 "sells" the code to Other Player for 0 ISK, the same way he purchased it

The first method is clearly EULA allowable. Buying a GTC for ISK, reconverting it to PLEX and transferring the ISK does not break any rules of which I can find. I might wonder why Gilgamesh1980 just didn't buy 2 PLEX and trade, but I guess in 0.0 stations are more of a pain to get into.

The second method also does not appear to me to be any sort of EULA violation. Gilgamesh1980 has a legally acquired GTC that he is legally reselling for 0 ISK. Other Player can then do with the GTC whatever he wants.

This brings us to Gilgamesh1980's ban. The reasons behind this was that Other Player was buying ISK outside the GTC system (EULA violation) and also selling game items directly for real currency (EULA violation). Nowhere is there any mention of Gilgamesh1980 acquiring any ISK or real-life currency from Other Player as a result of these sales.

We might include Other Player giving ISK back to in return for a stable revenue to help him in his EvE career because of the line "in return for a stable revenue to help him in his EvE career", so it seems likely ISK was transferred from Other Player to Gilgamesh1980 at some point - but the usual penalty for goods acquired from ISK buyers is that the unfortunate player has the ISK directly removed from their account.

So to conclude, I first of all see no EULA violations by Gilgamesh1980. I also do not see why, if illegally-acquired ISK was transferred to Gilgamesh1980's account (without his knowledge of the source), it was simply not subtracted from his account as is usually done.

A permanent ban for this is, as we say in the computer world, a chilling effect. If this can happen to him, can I be banned for buying an item (PLEX, ship, anything) that was bought with illegally-acquired ISK? Apparently so.

Every purchase in Eve just became an excuse to ban your accounts. Petition for it to be escalated, and the result is apparently permaban. CCP, you need to make this right - or explain exactly how Gilgamesh1980 was breaking the EULA.

I will be listening really carefully.

13 Responses

  1. Paul Clavet

    One must wonder how Gilgamesh0-Gilgamesh1979 feel about this.

  2. CamEire

    Some info is missing, and maybe CCP know more because any GTC bought with ISK from the forum is automatically applied to the account of the person who bought it and It cannot be converted into Plex's.

    So one way is that PlayerA gives PlayerB some ISK, PlayerB sells the ISK for RMT, PlayerA recieves zero ISK in return, So it can look like PlayerB gave PlayerA some RMT, which both accounts get ban.

    • Khalia Nestune

      I did not know GTCs could not be converted to PLEX this way. Thank you for clarifying!

  3. Mail Lite

    Great post but i think I misled you slightly about the GTC's.

    Gilgamesh bought some GTC's for RLM and then sold them on the market to gather the ISK together to donate to his friend to finance his 'POS network business'

    Mail

    • Khalia Nestune

      Thanks! This helps clarify the problem. And continues to sound perfectly EULA-acceptable.

  4. Ironic Ninja

    Griefer pirates get griefed by CCP
    Priceless =x

  5. Hobo

    You're focusing on the GTCs a bit much. I personally didn't see them as a main point in the whole story.

    Still, I'm going to spread the word about this to other EVE friends. Like you said, we can only assume that Gilgamesh is innocent as he doesn't want to show any "private" emails.

    • Khalia Nestune

      The GTC mechanics are unfamiliar to me, so I was working them out to see if the story 'held up'.

  6. Disco Dan

    Buying isk with alt and transferring to a mission runner is newest form of griefing, C/D?

  7. Faeshia

    I'd be curious to see whether the recurring ISKies happened only after a RL cash transfer. Without more detailed info, I guess we have to have faith in CCP given how much they've done right so far, they've likely done right in this case also. It is chilling to think about accounts being banned in the case of isk transfers, should it be true.

  8. Gilgamesh1980

    Hi all,

    after reading some of the blogs that have sprung up from all of this I have felt the need to comment on this, which I did the Mail's blog which is linked in the story, as there is a lot more to the story

    I am not disclosing the whole thing at the end but maybe it will give more insight to the situation.

    I have to admit, I do understand where CCP is coming from in terms of it been a clear cut case in the first place, however the approach taken and the seeming lack of interest to follow this up is a bit of a concern.

    anyways, feel free to comment, but to be clear I am not criticising the decision at this stage and it is still an open petition which has jsut recently been moved to the senior GMs for review.

    Gil

  9. Profit

    Quit fucking whining, and get back to ganking shit.

  10. ZYpher`

    moar ninja posts please.. it's gone so quiet here.. :(